Chiou Thien Ling GMBPSsS, better known as Michelle Chiou, is a highly regarded expert in the field of human resources, with over two decades of experience across diverse industries. She currently serves as the Head of HR in Business and HR Excellence at Sarawak Energy Berhad.

Michelle’s illustrious career includes winning national and global awards with significant roles such as Chief People Officer at Pertama Digital Berhad and Vice President – Human Resources (CHRO) for IDS Medical Systems (idsMED), overseeing HR operations in 9 countries. During her 13-year tenure with Tan Chong Group, she rose from Manager to Head of Group Human Resources and Head of Group Employee Relations, managing HR matters and employee welfare for over 14,000 employees across six countries.

Michelle’s background in industrial-organizational psychology provides her with a unique perspective on strategizing and planning based on individual and group dynamics. Her expertise in behavioral, cultural, and situational assessments allows her to develop effective human capital solutions that align with business goals and changing trends.

Michelle is also a certified trainer, coach and counselor, with extensive experience in providing guidance and support to individuals and teams. Her coaching and mentoring techniques are designed to foster personal and professional growth, helping employees realize their full potential, especially focusing on leadership. She has a proven track record of success in counseling employees through various challenges, including career transitions, workplace conflicts, and personal issues. Her empathetic approach and deep understanding of human behavior enable her to connect with people on a profound level, making her an effective and trusted advisor.