Pang Sern Yong is one of Malaysia’s leading voices in applied AI and the founder of AIHQ Consultancy. An accredited HRD Corp trainer, he equips professionals with practical skills to use tools like ChatGPT for real business outcomes that enhance productivity, creativity, and decision-making. Through AIHQ, Pang has trained over 8,000 individuals across sectors such as finance, HR, marketing, education, and government, working with clients including ACCA, Prudential BSN Takaful, and Media Prima Bhd.

He is the co-author of ChatGPT – A Guide for Introverts and the founder of the ChatGPT Malaysia Community, which has grown to over 53,000 members. Known for his clear and practical approach, Pang is regularly featured on BFM 89.9 and The Star, sharing insights on AI adoption and the future of work. He is recognised for making AI accessible and transformative in the workplace.